Are Charlotte NC malls open Thanksgiving? Here’s the hours

Table of Contents Black Friday and Christmas Eve mall hoursWhat’s new at SouthPark, the outlets

The holiday shopping is shaping up a little differently again this year due to the COVID-19 pandemic.

Major retailers and malls will be closed Thanksgiving Day, Nov. 25. That includes the nation’s largest shopping mall operator Simon Property, with three shopping centers in the Charlotte area.

Charlotte shoppers will find new stores at several malls. And some stores will continue to offer curbside pickup and pickup in stores for online orders that helped consumers who were anxious about shopping in crowds during the pandemic last year.

Santa visits are returning to retailers as early as Saturday with a parade at Cabela’s and Bass Pro Shops in Fort Mill, S.C., and Concord, respectively, according to the company website. Customers can make a reservation online that start Sunday. Last year’s clear shield barrier between Santa and visitors is gone this year, however visits remain contactless and there is no lap sitting, according to the company.

Additional Santa appearances start as early as Nov. 12 at SouthPark mall, Nov. 18 at Carolina Place Mall and Nov. 19 at Concord Mills and Northlake Mall, according to the company Cherry Hill Programs, which provides the Santa experience. Reservations and advanced purchases are encouraged.

Guests can sit with Santa or be socially distanced, and face coverings can be removed for the photo, according to Cherry Hill.

And remember, Mecklenburg County still requires face coverings in public places.

Santas Wonderland 2021.jpg
Bass Pro Shops and Cabela’s will begin in-person visits with Santa Claus Nov. 7 at Concord Mills store and Cabela’s in Fort Mill, S.C. There will be no lap sittings, instead offering contactless visits again this year amid the COVID-19 pandemic. Craig Cochran Cabela’s/Bass Pro Shop

Here’s what to expect at Charlotte-area malls:

Black Friday and Christmas Eve mall hours

Carolina Place, 11025 Carolina Place Parkway, Pineville: Black Friday: 9 a.m.-9 p.m. Holiday hours: 11 a.m.-7 p.m. Mondays-Thursdays, 11 a.m.-9 p.m. Fridays-Saturdays, noon-6 p.m. Sundays. Christmas Eve: 9 a.m.-6 p.m. There are nearly 140 stores at the mall, including Barnes & Noble, REI, Torrid and Vanz.

Charlotte Premium Outlets, 5404 New Fashion Way, Charlotte: Black Friday: 6 a.m.-9 p.m. Holiday hours: 11 a.m.-8 p.m. Mondays-Wednesdays and 10 a.m.-9 p.m. Thursdays-Saturdays, 10 a.m.-7 p.m. Sundays. Christmas Eve: 10 a.m.-6 p.m. There are more than 100 outlet stores including Ann Taylor, Banana Republic, Kate Spade New York, Michael Kors and Coach.

Concord Mills, 8111 Concord Mills Boulevard, Concord: Black Friday: 6 a.m.-9 p.m. Holiday hours: 10 a.m.-9 p.m. Mondays-Saturdays and noon-7 p.m. Sundays. Christmas Eve: 10 a.m.-6 p.m. The mall has over 190 stores, including Tommy Hilfiger, Bass Pro Shops Outdoor World and Polo Ralph Lauren.

Northlake Mall, 6801 Northlake Mall Drive:: Black Friday: 8 a.m.-9 p.m. Holiday hours: 10 a.m.-8 p.m. Mondays-Saturdays and noon-6 p.m. Sundays. Special hours: 10 am.-9 p.m. Dec. 17-Dec. 18, 11 a.m.-8 p.m. Dec. 19; 9 a.m.-9 p.m. Dec. 20-23. Christmas Eve: 8 a.m.-6 p.m.

SouthPark, 4400 Sharon Road: Black Friday: 6 a.m.-9 p.m., Nov. 27: 8 a.m.-9 p.m. Holiday hours: 10 a.m.-9 p.m. Mondays-Saturdays and 11 a.m.-7 p.m. Sundays. Christmas Eve: 10 a.m.-6 p.m. The mall has over 165 stores, including Gucci, Louis Vuitton, Macy’s, Neiman Marcus, Nordstrom and Belk.

Rock Hill Galleria, 2301 Dave Lyle Boulevard, Rock Hill: Black Friday: 7 a.m.-9 p.m. Holiday hours Mondays-Saturdays: 11 a.m.-8 p.m. Nov. 26-Dec. 2; 10 a.m.-8 p.m. Dec.3-9; 10 a.m.-9 p.m. Dec. 10-16; 9 a.m.-9 p.m. Dec. 18-22. Sundays hours: noon-6 p.m. Nov. 28-Dec. 5; 11 a.m.-7 p.m. Dec. 12-19. Dec. 23: 8 a.m.-9 p.m. Christmas Eve: 8 a.m.-6 p.m. Santa arrives at 11 a.m. on Black Friday.

Individual store hours may vary.

What’s new at SouthPark, the outlets and Concord Mills?

Shoppers will be greeted with new stores at some malls, including luxury candle company Evolution Aura, which opened last week at SouthPark Mall. The store sells hand-crafted, soy-based candles.

Several other clothing stores opened this year at the mall: Scotch & Soda, Boss, Free People Movement, Golden Goose, Saint Laurent and Vince.

At Charlotte Premium Outlets, Marc Jacobs and Spencer’s opened recently.

Concord Mills has added Sephora, Dick’s Sporting Goods, Bliss Modern Furniture, Dope Duffle, Mi Casa, Vivian Jewelers, Lee Wrangler outlet and Pepper Palace.

Look for new stores at Carolina Place, too, including Windsor Fashions, The Hause Collective, Leggins Place and Go! Calendars & Games, according to the mall’s website.

Concord Mills and other Charlotte-area malls have posted holiday shopping hours that don’t include Thanksgiving Day. Adam Bell [email protected]

Consumer shopping trends

This year, more shoppers are expected to head to stores as health and safety anxiety decreases — 40% of consumers are anxious versus 51% in 2020, according to Deloitte, a consumer industry research firm.

“Consumers have adapted to life during the pandemic and even though they are venturing out again, digital engagement shows no sign of slowing,” Rod Sides, vice chairman of Deloitte, said in a statement.

Last week, National Retail Federation trade group said it expected holiday sales this month and next to increase between 8.5% and 10.5% over 2020, for a total of between $843.4 billion to $859 billion in sales.

While online shopping is a key part of those sales, people are expected to shift back to in-store shopping and a more traditional holiday shopping experience this year, according to the federation.

Last month, retailers began urging customers to shop early because of global and U.S. supply chain issues, as well as warning of longer shipping times.

If retailers can keep merchandise on the shelves and merchandise arrives before Christmas, “it could be a stellar holiday sales season,” NRF Chief Economist Jack Kleinhenz said in a news release.

Last year during the pandemic, many stores began offering holiday deals early on during the season, and those efforts are expected this year, too.

Last month, for instance, Mooresville-based Lowe’s launched its “Make More” holiday season campaign with deals rolling out every week through Christmas while Charlotte-based Belk department store started its seasonal campaign, “Joyland,” with daily deals and doorbuster sales.

And instead of Black Friday doorbuster sales that drew masses to stores in early morning hours for in-store only deals, major retailers like Walmart and Target are looking at driving e-commerce sales instead, according to

Still, the share of in-store spending is expected to rise to 33% this year, up 28% from last year but below the 36% in 2019, according to Deloitte’s annual holiday retail survey.

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Catherine Muccigrosso is the retail business reporter for The Charlotte Observer. An award-winning journalist, she has worked for multiple newspapers and McClatchy for more than a decade.